Different Types of Managed IT Services
Diving into the MSP realm, it’s good to understand the various types of providers and services available. However, remember that not all providers will offer all kinds of services.
One MSP might include all of the following services, while another might only provide a handful of services — or even specialize in just one. Regardless, if your business wants to utilize an MSP, it’s good to know what infrastructure is available.
That’s a lot of areas to cover! You can see from this list how diverse the managed service market is. This is great for businesses because it means they can find coverage for every aspect of their IT. Whether they need a little or a lot, they can use an MSP to cover their needs without needing the staff or capital to build it on their own. It’s easy to find solutions that work within a small, medium, or enterprise-level business budget (especially with flexible service-level agreement plans).
Managed Networks and Infrastructure
With this type of service, an MSP generally takes on the entirety of network tasks. This includes establishing LAN, WAPs, and various connections for your business. They also manage backup and storage options.
Managed Security
This is a catch-all service for remote security infrastructure. It covers everything from BDR solutions to anti-malware options, keeping them updated in real-time.
Managed Support Services
This option is common among managed services providers. It typically covers all services related to IT help — from troubleshooting to dealing with advanced issues.
Managed Print Services
With this type of managed service, a managed it services provider will remotely assist with data and file infrastructure. It’s often best for organizations with complex file management needs.
Managed Cloud Infrastructure
One of the more in-depth classifications of services, cloud infrastructure management handles computing, storage, network, and IT. Some providers may also offer virtualization services for apps, software, operating systems, or more.
Managed Software as a Service (SaaS)
With this type of service, providers offer a software platform, typically subscription-based, for businesses. A few examples include Office 365, universal communication software, and anti-virus software.
Managed Wireless and Mobile Computing
An MSP offering managed wireless and mobile computing will implement wireless connections. This service is useful for businesses that don’t have the capital to invest in setting up their own. Additionally, organizations can utilize this service for internal networks.
Managed Communication Services
This type of service offers a range of communication infrastructure like messaging software, VoIP (voice over internet protocol), data, and video. In some instances, an MSP can operate as a third-party call center.
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