How Does an MSP Manage IT?
In IT, information is everything. Remote MSP provides remote IT support and IT monitoring to ensure that businesses are not left in the dark regarding the state of their IT. Each MSP plan gives essentials like cyber security, system monitoring and tracking, and IT inventory tracking.
Remote MSP further helps with IT support via around-the-clock help desk access, support for backups, and other cloud-based IT support needs. Because of the help desk support included in the Remote plan, many businesses will use the Remote MSP plan to supplement their internal managed IT needs. The internal team tracks on-site IT and manages the physical infrastructure, while NexusTek provides troubleshooting and help desk support.
Features of the Remote MSP Plan
The Remote plan has all the same features as the Essentials MSP plan, plus more focused features that are geared towards cloud systems, including the following:
- 24-hours a Day Unlimited Help Desk
- Support for Unlimited Devices
- User Management Systems
- IT Strategy and Planning
- Website Content Filtering via OpenDNS
- User Security Training
- Software and Infrastructure Monitoring
- Business IT Recovery through Backups and More
The volatile economic climate over the past few years has placed a heavy burden on IT organizations to cope with ever-growing infrastructures and data volumes, with little or no increase in personnel.
Supporting a large data backup or archiving function can place considerable added strains on an already stretched IT staff. As a result, many organizations are embracing solutions that allow them to offload the burden of administering these functions within their environment, and instead focus their internal IT resources on areas that support their primary business. This has increased the popularity of both cloud-based solutions, as well as the use of managed services for information deemed too valuable or sensitive to store in the cloud.
About Us
Get To Know More About DanTech Services
Here’s why so many businesses depend on DanTech Services for complete IT services and support:
- Personal commitment to joining your staff as an extension of your team
- Broad scope of computer and communications technologies researched and selected for Alaska’s environment
- Strong working relationships with Alaska’s telecommunications firms
- Contracts that are fair and make sense
- Based in Anchorage, Alaska – Twenty + Years
Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, DanTech Services is here to team up with you and your company for expert support.
Contact Us
Fill out the form to request Service Assessment and learn how we can make your technology worry-free!
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